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Booking Policy

At Eventlocal, we are committed to providing you with a delightful booking experience that ensures your event planning journey is smooth and stress-free. To ensure clarity and mutual understanding, please read and understand our booking policy before proceeding with your reservation:

Booking Process

  • To initiate the booking process, please contact our event team via email or phone to discuss your event requirements and check for availability.

Event Details

  • During the booking process, kindly provide us with all relevant event details, including the event type, date, time, expected number of attendees, and any specific preferences you may have.

Booking Confirmation

  • A booking confirmation will be provided once all essential details are finalised, and a deposit or full payment (as specified in our quote) is received.

Payment Terms

  • We require a non-refundable deposit to secure your booking. The remaining balance is to be paid on or before the event date, as per the agreed-upon terms.

Changes to Bookings

  • If you wish to make changes to your booking, kindly notify us at least [X] days prior to the event date. We will do our best to accommodate your request, subject to availability.

Force Majeure

  • In the event of unforeseen circumstances such as natural disasters, government restrictions, or any other Force Majeure events, we will work with you to reschedule the event at no additional cost, subject to availability.

Event Insurance

  • We recommend considering event insurance to protect against unforeseen circumstances that may lead to cancellation or rescheduling.

Venue and Vendor Coordination

  • If required, we can assist in coordinating with the venue and other vendors to ensure a seamless event execution. However, the responsibility for venue bookings and vendor agreements lies with the client.

Cancellation Policy

  • In the event of cancellation, the initial deposit is non-refundable.
  • Cancellation within [X] days of the event will incur a cancellation fee of [X]% of the total booking amount.

Event Day Coordination

  • Our team will be on-site on the event day to ensure smooth execution, coordinate with vendors, and address any last-minute requirements.

Event Safety and Compliance

  • The safety of our clients and attendees is of utmost importance to us. We comply with all local regulations and guidelines to ensure a safe and secure event environment.

Client Feedback

  • Your feedback is valuable to us. We appreciate your input to help us continually improve our services and make your experience even better.

By proceeding with the booking, you acknowledge that you have read, understood, and agreed to our booking policy. We look forward to collaborating with you to create an unforgettable event that exceeds your expectations. Should you have any questions or require further clarification, please do not hesitate to contact us. Let’s make your event a resounding success together!